Policy
TURNAROUND TIME
BUSINESS DAYS ARE MONDAY-FRIDAY!
Hair Extensions Orders: have a 2-3 business day payment processing time and shipped within 3-5 business days. When your order is shipped your tracking information will be sent via EMAIL/TEXT. All orders are shipped through UPS.
*During Sales Hair Extensions Can Take Up to 14 Business Days For Processing*
Ready to Ship Wig Orders: have a 1-3 Business Day Processing Time and 1-3 Business Day Shipping Timeframe. (If order is delayed with carrier please contact UPS)
Custom Wig Orders: have a 2-3 business day processing time, 7-21 day construction time, and 1-3 day shipping time.
Rush Orders
We do not accept rush orders AT ALL.
Return Policy
We provide the best Virgin hair for the most affordable prices and we are very confident in our products. There are NO REFUNDS OR EXCHANGES.